Privacy Policy

Last Modified: July 27, 2021

iPianoLab values your privacy, whether you just browse the iPianoLab.com Web Site ("Site"), use our services, or take a class in one of our partner schools. We strive to keep our privacy practices in current with the highest standards on the Web. This privacy policy describes the kinds of information we collect, how we collect it, and how we use it.

This privacy policy applies to all individuals who visit and/or use iPianoLab LLC's websites, services, and products that collect data and/or display these terms ("iPianoLab"). This privacy policy applies only to information collected through iPianoLab and not to information collected offline or through your school.

All references to "us," "we," or "our" refer to iPianoLab LLC.

All references to "child" or "children" refer to children under the age of 13.

By accessing or otherwise using any service provided by iPianoLab, LLC you consent to the terms contained in this privacy policy, including the collection, use, and disclosure of data as described below.

I. Information We May Ask You To Provide

iPianoLab may collect information about you and/or your student when you choose to provide it to us. For example, we collect information from you so you can use iPianoLab, purchase products and services, register for and obtain an account, request information, apply for a job, register for one of our programs, or verify your age. In general, we may ask you to provide us with the following types of information about you and/your student:

• Contact information such as name, email address, mailing address, phone numbers (note to parents/guardians of children: if we have actual knowledge that a user is under 13 years old, the child will be asked to have his or her parent or guardian continue the registration process)
• Month, day, and year of birth
• Gender preference
• Course interests
• Billing information such as credit card number and billing address
• User names to third-party systems (for example, Facebook)
• Information provided in iPianoLab's online classrooms (note to parents/guardians of children: online classrooms permit a child user to enter comments through which the child could provide personal information that would be visible to other users)
• Information included in résumés and job applications
• Health, any participation limitations or needs, immunization and allergy information as required by your school

Note to Parents/Guardians: We only collect the information described above, from someone we know to be a child, after the child's parent or guardian provides us with verifiable consent, unless one of the limited exceptions discussed below applies. For more information and/or to review these limited exceptions, please see the "Our Commitment to Children’s Privacy" section below.

II. Information Collected Automatically

Cookies and other Tracking Technologies. We may use cookies, web beacons, pixel tags, log files, Local Storage Objects, or other technologies to collect certain information about visitors to and users of iPianoLab, such as the date and time you visit iPianoLab, the areas or pages of iPianoLab that you visit, the amount of time you spend viewing or using iPianoLab, the number of times you return to iPianoLab, other click-stream or usage data, and emails that you open, forward or click through to iPianoLab. For example, we may automatically collect certain information, such as the type of web browser and operating system you use, the name of your Internet Service Provider, Internet Protocol (“IP”) address, software version, and the domain name from which you accessed iPianoLab. We use this information to monitor and improve iPianoLab, support the internal operations of iPianoLab, personalize your online experience, verify e-signatures, and for internal analysis.

We do not use cookies or similar technologies to track your activities on non-iPianoLab Sites & Services or to serve you advertisements based on your browsing activities on non-iPianoLab Sites & Services.

iPianoLab does not recognize “Do Not Track” headers or similar mechanisms.

We may use third-party services to provide additional services and benefits. These third parties may collect information about you as well. When we use a third-party service we will identify the service and provide a link to the third party’s privacy policy under which the information they collect is identified and controlled.

We may also collect geolocation information from your device so we can customize your experience on iPianoLab. In most cases, you are able to turn off such data collection at any time by accessing the privacy settings of your device and/or through the settings in the applicable GPS application.

Social Media. You also can engage with our content, and other offerings, on or through social media services or other third-party platforms, such as Facebook, or other third-party social media plug-ins, integrations and applications. When you engage with our content on or through social media services or other third party platforms, plug-ins, integrations or applications, you may allow us to have access to certain information in your profile. This may include your name, email address, photo, gender, birthday, location, an ID associated with the applicable third party platform or social media account user files, like photos and videos, your list of friends or connections, people you follow and/or who follow you, or your posts or "likes." For a description on how social media services and other third party platforms, plug-ins, integrations, or applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings.

When we interact with you through our content on third party websites, applications, integrations or platforms, we may obtain any information regarding your interaction with that content, such as content you have viewed, and information about advertisements within the content you have been shown or may have clicked on.

Information from Third Party Services. We may also obtain other information, including personal information, from third parties and combine that with information we collect through our Websites. For example, we may have access to certain information from a third party social media or authentication service if you log in to our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third party social media or authentication service is in accordance with the authorization procedures determined by that service. If you authorize us to connect with a third party service, we will access and store your name, email address(es), current city, profile picture URL, and other personal information that the third party service makes available to us, and use and disclose it in accordance with this Policy. You should check your privacy settings on these third party services to understand and change the information sent to us through these services.

III. Your Ability To Control Cookies And Similar Technologies

We may use cookies or similar technologies to monitor and improve iPianoLab, support the internal operations of iPianoLab, personalize your online experience, support the e-signature process, and/or for internal analysis. We use these technologies to keep track of how you are using iPianoLab and to remember certain pieces of general information.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Check the “Tools” or “Help” tab on your browser to learn how to change your cookie and other tracking preferences.

If you choose to decline cookies, you may not be able to fully experience the functions of iPianoLab and/or some of our services will function improperly, in particular the inability to log in or manage your account. We do not share cookie data with any third parties.

IV. How We Use Your Information

We may use the information we collect from and about you and/or your student for any of the following purposes:

• Allow you to register yourself or your student with iPianoLab, or to otherwise register and open an account with us;
• Allow you and/or your student to use iPianoLab;
• Fulfill orders, process payments, and prevent transactional fraud;
• Respond to your or your student’s requests or inquiries;
• Provide you or your student with information about our products and services;
• Consider you for employment or a volunteer opportunity;
• Register you or your student in one of our programs;
• Verify your student's age;
• Monitor and improve iPianoLab, support the internal operations of iPianoLab, personalize your online experience, and for internal analysis;
• Protect the security or integrity of iPianoLab and our business;
• Facilitate the sale or potential sale of our business or any of our assets; or
• As required by law.

V. How We Share Information

We do not sell or otherwise share your or your student’s information with any third parties, except for the limited purposes described below. Parents/guardians of children under the age of 13 have the option of consenting to the collection and use of their child's personal information without consenting to the disclosure of that information to certain third parties.

Law Enforcement And Safety. We may access, preserve, and/or disclose the information we collect and/or content you and/or your student/child provides to us (including information posted on our forums) to a law enforcement agency or other third parties if required to do so by law or with a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce the Terms and Conditions of iPianoLab; (iii) respond to claims that the content violates the rights of third parties; or (iv) protect the rights, property, or personal safety of the owners or users of iPianoLab, a third party, or the general public. We also may disclose information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of others.

Service Providers. Information collected through iPianoLab may be transferred, disclosed, or shared with third parties engaged by us to handle and deliver certain activities, such as housing, meals, payment processing, mail/email distribution, software providers, and to perform other technical and processing functions, such as maintaining data integrity, programming operations, user services, or technology services. We may provide these third parties information collected as needed to perform their functions, but they are prohibited from using it for other purposes and specifically agree to maintain the confidentiality of such information. Some of these providers, such as payment processors, may request additional information during the course of offering their services. Before you provide additional information to third party providers, we encourage you to review their privacy policies and information collection practices.

Business Transfer. During the normal course of our business, we may sell or purchase assets. If another entity may acquire and/or acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through iPianoLab in a manner that is consistent with this privacy statement.

VI. Our Commitment To Children’s Privacy

Protecting the privacy of children is paramount. We understand that users and visitors of our iPianoLab who are under 13 years of age need special safeguards and privacy protection. It is our intent to fully comply with the Children's Online Privacy Protection Act (COPPA).

Our iPianoLab are intended for general audiences. We do not knowingly permit anyone under 13 years of age to provide us with personal information without obtaining a parent's or guardian’s verifiable consent, except where:

• the sole purpose of collecting the name or online contact information of a parent or child is to provide notice and obtain parental consent; the purpose of collecting a parent’s online contact information is to provide voluntary notice to, and subsequently update the parent about, the child’s participation in our iPianoLab that do not otherwise collect, use, or disclose childrens' personal information;
• the sole purpose of collecting online contact information from a child is to respond directly on a one-time basis to a specific request from the child, and where such information is not used to re-contact the child or for any other purpose, is not disclosed, and is deleted by us promptly after responding to the child’s request;
• the purpose of collecting a child’s and a parent’s online contact information is to respond directly more than once to the child’s specific request, and where such information is not used for any other purpose, disclosed, or combined with any other information collected from the child;
• the purpose of collecting a child’s and a parent’s name and online contact information, is to protect the safety of a child, and where such information is not used or disclosed for any purpose unrelated to the child’s safety;
• we collect a persistent identifier and no other personal information and such identifier is used for the sole purpose of providing support for the internal operations of iPianoLab; or
• otherwise permitted or required by law.

If we receive the verifiable consent of a child's parent or guardian to collect, use, and/or disclose the child's information, we will only collect, use, and disclose the information as described in this privacy statement. Some features of iPianoLab permit a child user to enter comments, such as forums and chat rooms, through which the child could provide personal information that would be visible to other users. If you are the parent or guardian of a child user, please advise your child of the risks of posting personal information on this iPianoLab or any other site.

VII. Parental/Guardian Rights

If you are a parent or guardian, you can review or have deleted your child's personal information, and refuse to permit further collection or use of your child's information. To exercise any of these rights, please email us at help@ipianolab.com, call us at (512) 387-6000, or send your request to: iPianoLab, LLC • 1180 N. Town Center Drive, Suite 100 • Las Vegas, NV 89144.

VIII. Restrictions On Child Users

iPianoLab takes every precaution to restrict the access of user data, account information, and age inappropriate content by children using our services. Certain functions of iPianoLab require information that only a parent or guardian is able to provide.

IX. Online Classrooms

We may offer chat or interactive functionality as part of our online classroom. Please be aware that any registered user may read postings in an online classroom. Furthermore, any information which is posted to an online classroom could include personal information, which would be disclosed and available to all users of that classroom, and is therefore no longer private. We cannot guarantee the security of information that any user discloses or communicates online in public areas such as online classrooms. Those who do so, do so at their own risk. We reserve the right to monitor the content of these classrooms. If age-inappropriate content or potentially identifiable information is seen, it may be removed or edited by us for security, privacy, and/or legal reasons. We will not republish postings from online classrooms anywhere on the Web.

X. Links And Third Parties

At our discretion, we may include or offer third-party websites, products, and services on iPianoLab. These third-party sites, products, and services have separate and independent privacy policies. You should consult the respective privacy policies of these third parties. We have no responsibility or liability for the content and activities of linked sites, products, or services.

iPianoLab may contain links to other third-party websites, chat rooms, or other resources that we provide for your convenience. These sites are not under our control, and we are not responsible for the content available on other sites. Such links do not imply any endorsement of material on our part and we expressly disclaim all liability with regard to your access to such sites. Access to any other websites linked to from iPianoLab is at your own risk.

XI. International Visitors

iPianoLab is operated and managed on servers located in the United States. If you choose to use iPianoLab from the European Union or other regions of the world with laws governing data collection and uses that differ from the United States, then you recognize and agree that you are transferring your personal information outside of those regions to the United States and you consent to that transfer.

XII. Data Security Commitment

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect. We also use Secure Sockets Layer (SSL) protocol on your account information and registration pages to protect sensitive personal information. Sensitive data is encrypted on iPianoLab and when stored on the servers.

XIII. Your Right to Access, Edit, and Delete Your Personal Information

Access to certain personal Information that is collected by iPianoLab and that we maintain may be available to you. For example, if you created a password-protected account within our Service, you can access that account to review the information you provided.

You may also send an email or letter to the following email or call the number provided to ask for a copy, correct, or ask us to delete your personal Information. Please include your registration information for such services, such as first name, last name, phone and email address in the request. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account.

Email: help@ipianolab.com
Phone: 1 (512) 387-6000

XIV. Opting Out

If you have any questions or concerns about this Privacy Policy or if you have provided your email and/or address, and prefer not to receive marketing information, please contact us via email or call at the number provided below. Make sure you provide your name as well as the email(s) and address(es) you wish to have removed.

If you have signed up to receive text messages from us and no longer wish to receive such messages, you may call or email us at the address provided below. Please provide your name, account email, and the number(s) you want removed.

Email: help@ipianolab.com
Phone: 1 (512) 387-6000

XIII. Terms And Conditions

Your use of iPianoLab, and any information you provide on iPianoLab, are subject to the terms of the iPianoLab.com (referred to as “iPianoLab”) Terms and Conditions.

XIV. Credit Card Information And Transactions

Use of certain portions of our website require a paid subscription or payment of registration fees via credit card. iPianoLab uses a third party, PCI-compliant payment processor to handle all credit card transactions. We do not store any credit card or billing data on our servers, and you may make changes to your billing information at any time by accessing your iPianoLab account.

We use state-of-the-art Secure Socket Layer (SSL) encryption technology to safeguard and protect your personal information and transactions over the internet. Your information, including your credit card information, is encrypted and cannot be read as it travels over the Internet.

XV. Social Networking Disclaimer

iPianoLab provides several opportunities for social networking for both participants and staff on sites such as Facebook, Instagram, Twitter, Flickr, and YouTube. These sites are not affiliated with iPianoLab and offer their own individual social networking services. Please read the following Terms and Conditions carefully, as well as the Terms and Conditions of the sites in which iPianoLab has created a forum ("Group"). These Terms and Conditions are a legal agreement between you and iPianoLab and apply to you whether you are a visitor to these sites or any site with an official iPianoLab affiliation.

iPianoLab is a member of several pre-existing sites (as mentioned above). There may be, however, portions of iPianolab that include areas where participants can post submissions. Any of the above-mentioned "Sites" (or other similar sites) have their own distinct rules and regulations. iPianoLab reserves the right to take action to remove any content deemed inappropriate by the sites or by iPianoLab standards. iPianoLab will not be held liable for any loss of content or disagreements that may arise between the individual social networking site and the user.

You understand that by registering for iPianoLab, your participant(s) may access and upload content to social networking sites. In order to access certain features of the social networking sites or pages on iPianoLab.com, and to post Member Submissions, the majority of these sites require that the user open an account with them. Please note that these sites have their own individual Terms and Conditions that must be followed. Age requirements are outlined within each Site's Terms and Conditions. iPianoLab will never require the use of a third-party social networking site in order to participate in our programs.

Interaction with other users:

iPianoLab is merely providing a medium in which to socialize online with fellow participants. Users are solely responsible for interactions (including any disputes) with other Members and any volunteers that may advise and assist participants with projects and activities via your use of the iPianoLab Site & Services. You understand that iPianoLab does not in any way screen Members or review or police: (i) statements made by Members in their Member Submissions or the Member Submissions in general; or (ii) statements made by Users or any information a User may provide via the iPianoLab Site & Services. You understand that your participant(s) is solely responsible for, and will exercise caution, discretion, common sense, and judgment in using the various iPianoLab and disclosing personal information to other Members or Users. On behalf of your participant(s), you agree that they will take reasonable precautions in all interactions with other Members, particularly if they decide to meet a Member offline or in person. Your participant's use of the social networking sites with which iPianoLab is affiliated, their services, and/or Content and Member Submissions, is at your sole risk and discretion and iPianoLab hereby disclaims any and all liability to you or any third party relating thereto. On behalf of your participant(s), you agree that they will not harass, threaten, intimidate, bully, stalk, or invade the privacy of any individual in connection with your use of the social networking sites with which iPianoLab is affiliated and their services, whether or not an individual is an iPianoLab Member; and you further agree not to advocate such activities or to encourage others to engage in any such activities. On behalf of your participant(s), you agree they will not give their social networking information to an iPianoLab staff member. You and your participant(s) should also be aware that under no circumstances are iPianoLab employees allowed to give personal contact information for social networking sites. This must be arranged by the participant's parent/guardian through the People Services Department.

XVI. Privacy Policy Changes

We will occasionally amend this privacy statement. We reserve the right to change, modify, add, or remove portions of this statement at any time. If we materially change our use of your personal information, we will announce such a change on relevant iPianoLab, and will also note it in this privacy statement. The effective date of this privacy statement is documented at the beginning of the statement.